Keep your HVAC software. Add what it is missing.
Custom dispatch screens, problem lists, ServiceTitan reports and QuickBooks connections that plug into the HVAC software you already use. From $5,000.
Custom HVAC add-ons for ServiceTitan, Jobber and Housecall Pro
You do not need to switch platforms. ServiceTitan, Jobber or Housecall Pro keep handling your everyday scheduling and invoicing. We build the missing piece around it, after checking what access your account allows.
Keep the software that works. Build the layer that is missing.
We configure or extend the systems you already use when we can, then build only the rules, screens, reports and recovery steps that are still unsolved.
Resolve the exception, not just the calendar.
Compare qualified technicians, drive time and the customer's window before assigning an urgent call. The dispatcher stays in control while the system makes the risk visible. Pick a technician, then assign.
- 7
- Active calls
- 1
- Unassigned
- 18m
- Selected ETA
Interactive concept · sample data
Field service problem board
Concept for an HVAC company on Jobber · HVAC, cleaning and field service
An HVAC company with 18 technicians runs about 60 jobs a day on Jobber. On a normal day, Jobber handles it well. On a bad day, an urgent no-heat call, two late technicians and a missing part all happen before 10am.
- One problem board. Every exception in one list, sorted by urgency: unassigned calls, late jobs, missing parts, unbilled work.
- An owner for every problem. Each item gets a person, a deadline and a record of what was done.
- Automatic late notices. Customers affected by a delay get an updated arrival window by text.
- Unbilled job check. Every morning, finished jobs without an invoice are flagged with what is missing.
15 minto assign an urgent call
0finished jobs left unbilled
1 boardfor every problem
6 to 10 weeks · Business system, from $10,000 · Read the full case study
Where your current software falls short.
An HVAC schedule is not just a list of appointments. Dispatchers juggle emergency calls, certifications, locations, parts, customer promises and jobs that overrun. Your platform handles the normal day, but the exceptions live in the dispatcher's head and on the phone.
Add the missing piece.
We add a dispatch view that shows unassigned and late work, suggests the right technician and flags travel or timing problems. It sends customers honest updates and connects to ServiceTitan, Jobber or Housecall Pro, so you do not duplicate customers or invoices.
- Skill and certification matching
- Territory and route-aware technician scheduling
- Urgent-job queue
- Unassigned-job and late-work exception queue
- Custom ServiceTitan reporting layer
- Arrival-window notifications
- Mobile technician workflow
- Dispatch performance reporting
From the first call to the finished job.
- 01Take the callSave the equipment, problem, urgency, address, warranty and customer notes.
- 02Find the right technicianMatch skills, certifications, area, parts in the van and real availability.
- 03Send them with the detailsThe technician gets equipment history, contact info, notes and what proof to capture.
- 04Handle the changesLate jobs and travel problems are flagged so the dispatcher can reassign or update customers.
- 05Close it outFinished work flows to invoicing, equipment history and follow up automatically.
The details normal software misses.
Emergency callsClear urgency rules, with the dispatcher always making the final call.
One problem listUnassigned calls, late jobs, missing parts, failed messages and invoice blockers, each with an owner.
Right technician, not nearestSkills, certifications, area and workload, not just distance.
Custom ServiceTitan reportsCombine ServiceTitan data with QuickBooks, spreadsheets or other tools when the built in reports cannot.
Honest customer updatesAccurate arrival windows and automatic late notices.
Job history on handPast faults, equipment, quotes, warranties and photos when the technician needs them.
What you should see
- Faster emergency assignment
- Fewer wrong technician visits
- Every problem has an owner
- Fewer where is my technician calls
- Better prepared technicians
- Faster invoicing after the job
Set up what you have first. Add on only what is missing.
Do not switch from ServiceTitan, Jobber or Housecall Pro just to get a different dispatch screen. A custom add-on makes sense when the gap involves several tools or something your platform cannot do.
ServiceTitan, Jobber or Housecall ProCore scheduling, dispatch, estimates and invoicesSubscriptionUse first when it fits how you work
Custom report or connectionOne handoff or one report your platform cannot give youFrom $5,000Needs your platform to allow the access
Custom dispatch add-onProblem lists, smarter matching or work across several toolsFrom $10,000Worth it once the gap is clear and costly
The tools you already use.
What we can connect depends on each tool's API and your plan. We check this before agreeing a price.
What your team would see every day.
A sample screen built around this exact work: live numbers, what needs attention today and alerts before anything slips. Sample data, shaped around your team on the first call.
- Skill and certification matching
- Territory and route-aware technician scheduling
- Urgent-job queue
- Unassigned-job and late-work exception queue
Concept screen · sample data
Simple prices. No surprises.
You see your app before you pay for it, and the price is fixed before we start. See full pricing →
- 01
Free call
30 minutesYou tell us how the work happens today. We tell you honestly whether to build, buy or configure.
- 02
Clickable demo
$750 · 1 to 2 weeksYou click through your own app before paying for the build. The $750 is credited toward the build.
- 03
Build
From $5,000 · 3 to 10 weeksFixed price, agreed in writing. You see working software every week.
- 04
Care
Optional · $200/monthHosting, backups, fixes and small changes. Or run it yourself: you own the code.
What people ask before hiring us.
Is this suitable for a small HVAC company?
Yes. The first version fixes one dispatch problem without needing a big enterprise system.
Do we need to replace ServiceTitan or Jobber?
No. We find the missing piece and check what access your account allows first.
Can it plan technician routes?
It can take location, travel time, skills and customer windows into account, while the dispatcher stays in control.
What happens when a job runs late?
The system flags the knock on effect so the dispatcher can reassign work or update affected customers.
Can you build a custom ServiceTitan report?
Yes, when your account allows the needed access. We check this before quoting.
Does it work on iPads and phones?
Yes. Screens are designed for phones and tablets first.
Can it track technician time?
Yes. Travel, on site time and job completion can be recorded with clear approval rules.
How much does a custom HVAC dispatch add-on cost?
A simple reporting or automation connection starts from $5,000. A full dispatch add-on starts from $10,000.
More examples of this work.
- /Business app · Nonprofits and logisticsFleet operations portalOne portal for every vehicle, driver, licence, inspection, ticket and fuel card, replacing six spreadsheets and a shared inbox.70% less manual fleet admin · target
- /Dashboard · Real estateBrokerage command centerListings, deals, agent performance and commission in one live dashboard, pulled from the CRM and the accounting system every hour.4 h saved every week · target
Read more before you decide.
Have a problem like this? Let’s build what’s missing.
Tell us how your team works today. We reply within one business day with an approach and a price range.