SERVICE · CUSTOM CLIENT PORTAL DEVELOPMENT

A secure client portal connected to the systems your team already uses. Designed for ownership.

Hire Myriah to build a branded customer portal for requests, documents, approvals, project status, service evidence and invoices without exposing private CRM information.

IN BRIEF

What does Myriah deliver?

Hire Myriah to build a branded customer portal for requests, documents, approvals, project status, service evidence and invoices without exposing private CRM information.

BEST FIT
Customers repeatedly ask for status or documents by email
FIRST STEP
Map one valuable workflow and confirm the smallest useful release.
STARTING INVESTMENT
Focused client portal projects start from €3,500
TYPICAL DELIVERY
Typical first release: 4 to 8 weeks
HIRE MYRIAH FOR THIS

Standard software handles the common workflow. We build the operational layer your business is missing.

STARTING INVESTMENTFocused client portal projects start from €3,500

DELIVERY WINDOWTypical first release: 4 to 8 weeks

Request a scoped estimate →
CLIENT EXPERIENCELIVE
NOVAOverviewRoadmapUsers
PRODUCT SPRINT

Release roadmap

Explore2

Customer journey

This week

Customer journey

This week
In progress3

Faster checkout

This week

Faster checkout

This week
Validated4

Mobile prototype

✓ Tested

Mobile prototype

✓ Tested
System operationalOne secure customer view
BEYOND A FEATURE LIST

A service shaped around the outcome.

Every engagement is scoped around one valuable operating result, the people responsible for it and the evidence that will prove improvement.

01 · THE CHALLENGE

Understand what creates the risk.

Customer information often lives across CRM records, project tools, invoices, shared drives and employee inboxes. Clients ask for status because they cannot see the approved version themselves, while staff spend time finding documents and repeating updates. Giving customers direct access to an internal system creates a different risk: private notes, commercial values and unrelated accounts may be exposed without a deliberate customer-facing permission model.

02 · THE SOLUTION

Design the complete working system.

Myriah designs the portal around the questions and actions that create the most service effort. A focused release may include account access, project or service status, document requests, approvals, invoices, completion evidence and one clear support route. The CRM or operational platform remains the source of truth where appropriate. The portal receives only customer-safe information, while approved requests and decisions return through controlled integrations.

03 · LAUNCH AND OWNERSHIP

Deliver safely and leave you in control.

Access is tested across customer organizations, locations and roles to prevent cross-account exposure. The team validates invitations, password recovery, expired links, document permissions, notifications and unavailable integrations. A staged rollout begins with representative clients, supported by clear onboarding. Analytics measure activation, repeated use, approval time and status-call reduction. Documentation covers account administration, data ownership and recovery when a connected system is unavailable.

WHEN THIS FITS

A strong option when the problem is valuable and specific.

WHAT DELIVERY CAN INCLUDE

A complete path from clarity to working software.

01

Customer journey and permission mapping

02

Secure authentication and account access

03

Status, document and approval workflows

04

Customer requests and notifications

05

CRM, billing or project-system integrations

06

Analytics, support and documented handover

TECHNOLOGY AND INTEGRATIONS

Built to work with the rest of your business.

CRM, project management, billing, document storage, payments, customer messaging, identity providers and supported APIs.

BUYER QUESTIONS

What to know before requesting a proposal.

What can a custom client portal include?

A focused portal can include secure access, project or service status, document exchange, approvals, invoices, completion evidence and customer requests.

Should the portal replace our CRM?

Usually no. The CRM can remain the internal source while the portal exposes only approved customer-safe information through a deliberate permission layer.

How much does a custom client portal cost?

A focused first release starts from €3,500. Complex account structures, payments, several integrations or regulated data require a tailored estimate.

FREE PLANNING RESOURCE

Not sure what the first release should contain?

Use the Myriah Project Planner to evaluate the workflow, users, integrations and risks before booking a call.

Open the project planner →
READY WHEN YOU ARE

Turn the bottleneck into
your advantage.

Tell us what is slowing your team down. No technical brief required.

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